Secure Vehicle Storage FAQs

Do you store static caravans?
Yes — we can store static caravans up to 9 metres long, which covers some but not all models. Most static caravans are longer than this, so please check the length before contacting us.
Can I change my storage plan?
Yes – just call us and we can see if we have another plot available that you want.
But I only need a storage plot for a few months?
No problem – just call us to take up our short term storage solution.
What if I change my vehicle?
No problem – our plots are 8/9m deep so are generous enough for most vehicles.
Do I need to remember an access card, fob, or PIN code to get in?
No – we use ANPR (Automatic Number Plate Recognition) to control access. This recognises your designated number plates so you just turn up and the gate opens.
What are the access hours?
We control access between 7.00am – 10.00pm 7 days a week. If you need access outside of these hours please call us 24 hours before hand to arrange. Please note: If you’re on a Vault Lite plan, standard access hours are slightly different — Monday to Friday: 9:00am – 4:30pm, Saturday: 9:00am – 3:00pm, and closed on Sundays.
Can I allow another person to collect or drop off my vehicle at the site?
Essentially yes – the number plate you designate is the one that gets you access. You can assign another person’s vehicle – but as the customer you are responsible for their actions at the site. So ensure they are trusted!
Why is THE VAULT not CaSSOA registered?
We feel we don’t need accreditation at this time as our security is designed to EXCEED the best security standards around.
Will I still get insurance savings if I store at The Vault?
We work with Caravan Guard who offer numerous savings for careful caravan and motorhome owners. Take advantage of extensive cover underwritten by RSA, a leading UK based insurer. Did we mention they were rated Excellent by customers on Trustpilot too? Why not get a quote today? Click to find out more